In times of crisis, help is available
If you need urgent help as you are in mental health distress, then there is always someone you can call.
If you are experiencing a mental health crisis or something that makes you feel severely unsafe, distressed, or worried about your mental health, you can now contact your local crisis service by calling NHS 111 and selecting the mental health option.
Our Initial Response Service (Mental Health Crisis Line) is also available 24 hours a day, 7 days a week by calling 0800 953 0110. It is staffed by trained mental health professionals who are able to provide assessment and referrals to appropriate services. Ring it if you need to access services or for advice about someone who needs treatment or support.
SignVideo - British Sign Language (BSL)
If you are part of the deaf community and need to access our mental health services whether for urgent or routine care, the support of a BSL interpreter is available here and they will help you to communicate with our call handlers or mental health practitioners.
- Access a BSL interpreter here if you live in Central or West Lancashire.
- Access a BSL interpreter here if you live in East Lancashire or Blackburn with Darwen.
- Access a BSL interpreter here if you live in Lancaster, Morecambe and South Cumbria.
- Access a BSL interpreter here if you live on the Fylde Coast.
When to contact social services
If you have urgent concerns about someone's social circumstances, such as children and young people, vulnerable adults or people with learning difficulties, it may be more appropriate to call social services. Local government services such as housing services and social care services often run out-of-hours duty provisions.
Search for your local council to find out how your social care service deals with emergencies out of office hours.