Mindsmatter has now changed name to NHS Lancashire and South Cumbria Talking Therapies.
Talking Therapies is not an emergency service, if you are in mental health distress and need urgent help you can call our crisis line on 0800 953 0110 or Samaritans on 116 123, 24 hours a day, 365 days a year.
We have two easy ways to self-refer online:
Referral assistant
Our smart digital referral assistant, Wysa, will guide you through some questions. Wysa is confidential and upon completion you gain access to a wealth of support whilst you wait to hear from us to discuss your referral. Access Wysa using the pop up option at the bottom right of this page.
Online form
Enter your details on our online referral form. We will then be in touch to discuss your referral.
If you are under another mental health team, and now is the right time to access support from Talking Therapies, please speak to your appointed clinician to discuss a referral.
If you are a health professional and you would like to make a referral, please contact the local team. Please do not complete a self-referral form on behalf of someone else.
When I self-refer what happens next?
If you complete your self-referral via Wysa or our online form, you should receive a text message confirming this has gone through to our system, please contact your local team if you do not receive this.
Once your referral has been accepted by your local team they will then be in touch to book a telephone assessment. If you think that you will struggle speaking on the phone, please let us know when we contact you to discuss an alternative appointment.
Accessibility
If you are deaf or hard of hearing or if English is not your first language, we can provide alternative means of communication such as interpreters or text messages. Please let us know your preference in the further information section on the referral form. We will get in touch with you if we need more information.
If you are having difficulty filling in the referral form due to accessibility issues and you do not have anyone to help, please contact your GP who can refer you to the service.
