Who are we?
The District Nursing team provides a variety of nursing care interventions to adults aged 18 years and over who meet the eligibility for home visiting. A person may be considered for a home visit if:
- It would be detrimental to their condition to attend a local clinic
- Their medical condition affects their mobility affecting their ability to travel
- Treatment requires a clinician to assess the environment in which they live
Once the individual is well and fit enough to do so they will be asked to self-care or continue their care in a clinic based service. The team receive referrals from GP’s, Carers, Hospitals, relatives, social services and self-referrals. All referrals are reviewed and you may be signposted to more appropriate services to meet your needs.
Examples of nursing care interventions include:
- Assessment and care planning
- Wound and leg ulcer care
- Pressure ulcer prevention and care
- Bowel and bladder care including continence assessment and support with catheter management
- Care at the End of Life/Palliative care.
Who is in the team?
- District Nurse Team Manager
- District Nursing Team Leader
- Community Staff Nurses
- Assistant Practitioners
- Registered Nursing Associates
- Health Care Assistants
- Phlebotomists
- Team Administrative Support
Each staff member will have an identity badge, please ask to check this before you allow them in your house. The team work as part of a multidisciplinary team in conjunction with other community services to provide co-ordinated and integrated care that is compassionate and responsive to patient needs, values and expressed preferences. The team will work to support you to stay at home, maintain independence and achieve self-care where possible.
How and when can I be seen?
The District Nursing team will care for you in your own home or care home. We are not able to give specific appointment times however we aim to work with you on an individual basis to agree a convenient time slot for your care.
What can you expect from the service?
The District Nurse will assess your individual health needs in partnership with yourself to identify and plan the nursing care you require. This will involve answering some health related questions and agreeing a personalised care plan with you. Your personal information will be kept secure, however, we may need to share some information with other professionals to help care for you.
How you can help us?
If you need to cancel a visit please let the District Nursing service know or leave a message. We may ask you to keep your pets in a secure separate room when caring for you. We will ask you not to smoke during visits. You will be given some District Nursing paper notes to keep at your home. These should be kept in a safe place and returned to the District Nursing Team at the end of your episode of care. Your co-operation would be appreciated as we support healthcare professional training and your consent will be sought if a student will be visiting you with us.
Contacting the service
The District Nursing service is available 24 hours a day 7 days a week including weekends and bank holidays.
The contact number for the District Nursing Service is at the front of your record. Please note that due to the nature of the service provision you may need to leave an answer phone message and staff will contact you at the earliest opportunity.
Other sources of information
The Wellbeing and Mental Health Helpline: This provides an information and listening service for people in Lancashire. It is available between 7pm to 11pm Mondays to Fridays and from 12 noon until 12 midnight on Saturdays and Sundays. Freephone 0800 915 4640.
Hearing feedback team
If you would like to share feedback on your experiences with us, please contact the Hearing Feedback team on 01772 695 315, freephone 0808 144 1010 or contact the Hearing Feedback team on email.
Patient Advice and Liaison Service (PALS)
If you have some concerns, questions or need advice on our services, you can contact the Patient Advice and Liaison Service (PALS) on 0800 234 6088 or contact the PALS Team on email.
Feeling low and need someone to talk to?
Call 0800 915 4640
Monday to Friday 7pm to 11pm Saturday to Sunday 12pm to Midnight
Need urgent help?
Call 0800 953 0110
24 hours a day, seven days a week
This leaflet is available in alternative languages and formats upon request. Please speak to a member of our staff to arrange this.